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NEVER USED THEIR SERVICE. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. See insights on Frontier Communications including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. The company previously served primarily rural areas and smaller communities, but now also serves several large metropolitan markets. Feel. [1] Exclusive offer for qualified addresses. (Take caution: some customers have reported hostile and aggressive responses from companies when they try this out.). Sr. Analyst, Treasury and Investor Relations Each communication should specify the applicable addressee or addressees to be contacted, as well as the general topic of the communication. javier.mendoza@ftr.com, Meaghan Repko / Jed Repko Max speed capable range for 500 Mbps (450-500 Mbps download/upload), Gig Service (846-940 Mbps download, 792-880 Mbps upload), 2 Gig (1800-2000 Mbps download/upload)
I have all dates and names of who promised to send a box but none of them can credit the PRE BILLED charges that I NEVER USED. Don is based out of Murrieta, California, United States and works in the Telecommunications industry. ~Naomi, @KarenEede We value all of our customers, we strive to provide the best service, with competitive pricing. Other call types excluded. and requires 2 Gbps capable devices and wiring. The CEO of Frontier Communications is Nicholas Simon Jeffery. 13% of Frontier Communications's management is Asian. Most recently, he was a member of the Vodafone Grou Read More Contact Nick Jeffery's Phone Number and Email Last Update 11/21/2022 9:11 AM Email n***@ftr.com Engage via Email Contact Number [20] The acquisition was completed in June 2001. ~N, @chunlisays Some customers have grandfathered plans at 75/75, but we no longer offer that speed. This office is the major Frontier Tampa, FL area location. Frontier Communications Parent, Inc. (known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008) is an American telecommunications company. Ziply is a new company that is investing $500 million to improve its network and service. While you wont get through to a senior executive directly, his or her personal assistant will often transfer you to an escalated customer service process. $49.99 /month. Arbitration is a type of dispute resolution that lets you bring your dispute with Frontier Communications to an independent arbitrator. Here are further demographic highlights of the leadership team: A 20 year old student, who is in his second year of university, studying a BSc in Politics and International Relations with Sociology; I am a passionate and dedicated person, who is extremely interested in and engaged with; Politics, International Relations, the environment and diplomacy.I believe that I am a motivated individual as displayed throughout my time in school by participating and leading numerous school societies including but not limited to; the Model United Nations society, Debating society, Green Schools Committee and Development Education Committee. Cookie Notice A $10 fee applies when Internet is disconnected. In 1999, Citizens announced that it planned to acquire 187,000 local access lines from GTE for $664 million in Illinois, Minnesota, Nebraska, and North Dakota. What a terrible service. -Victoria, @ThatOneMarsh Hi, thank you for reach out to us regarding your service being down. Prat Vemana Board Member May 2021 Mark Shapiro Board Member Myron Wick III Board Member Leroy Barnes Board Member Howard Schrott Board Member Daniel McCarthy Board Member Diana Ferguson Board Member Peter Bynoe Board Member Investors: Luke Szymczak 203-614-5044 Vice President, Investor Relations luke.szymczak@ftr.com Media: Javier Mendoza 562-305-2345 Vice President, Corporate Communications and External . I worked in the Washington DC office until 2002 when I was promoted to London, United Kingdom to create the European presence for DCI Group. The speed had to be in excess of 100 mph, tailgating to intimidate and cutting vehicles off abruptly. For new residential Internet customers only. You can sign up for additional alert options at any time. At Frontier Communications Corporation, we promise to treat your data with respect and will not share your information with any third party. (Frontiers contract is written to avoid class action lawsuits in regular court). New customers. I'd be happy to check for you, I'd just n, @rubicksqoob Good evening, I hope you are staying safe and warm with these insane winds! Please send us a direct message,, @Charming_Jay Hi, I want to thank you for bringing this to our attention, we appreciate the heads - up. but after 4 hrs on the online chat with frontier i had to open a new acct. Max speeds are wired. ~Naomi, @chunlisays The advertised deals are for new customers only, but we do also have offers for existing customers. Subject to availability. So to get help with issues about your Fios Internet with Frontier communications, you call 1-203-614-5600, press 1 and talk to the escalation department. This means all residents from all 3 phases of the community may now call in for appointments. However, in West Virginia, Frontier acquired Verizon West Virginia, formerly The Chesapeake and Potomac Telephone Company of West Virginia, a former Bell System unit. In addition to this I have done a TEDx talk on single use plastics. so here it is oct. 2019, and they stopped our phone serv. It upsets me to read your having issues with your or, @KaOS00101 Hello there. Frontier policies and service terms apply. I am committed to delivering world-class customer service. 212-355-4449, Investors: If Internet is canceled customer must subscribe to Unlimited Voice (non-Digital) service to retain Voice service. Executive Summary. Average reply: (10 hours) Expect replies: 24 hours, 7 days. Petersburg, Florida Area - Process Improvement Specialist Identify issues pertaining to process or policy that hender our. Our search process identified Nick Jeffery as the ideal CEO to take Frontier to the next level. The initial transition was rocky, with Frontier initially claiming that it had no plans for changes after the transition, but later attempted to institute a $500 installation fee for new television subscribers, backed out of franchise agreements in some cities in Oregon, and increased rates by 50% in Indiana. Exclusive offer for qualified addresses. It felt as if Frontier was holding me hostage.After countless phone calls with both rude and compassionate customer service representatives, I finally received hundreds owed to me in credits. Agents are available Monday-Friday from 6:00 a.m. to 9:00 p.m. MST, Saturday from 8:00 a.m. to 5:00 p.m. MST. These risks and uncertainties may cause actual future results to be materially different than those expressed in such forward-looking statements. It's easy to make your Frontier payments on time with multiple ways to pay: Call the Frontier automated phone number (800) 801-6652) to pay by phone. Visit the Career Advice Hub to see tips on interviewing and resume writing. Upon emergence, the Company will be on track to achieve the operational, strategic and financial objectives established by the Finance Committee while ensuring a seamless leadership transition. Frontier Business offers communications solutions to small, medium, and enterprise businesses. Frontier purchased the naming rights to venues including: Frontier's services are available in the following states:[50][51][52], Frontier Communications former headquarters in, Global Crossing and Commonwealth transactions, Citizens Telecommunications Company of West Virginia, Citizens Telecommunications Company of the White Mountains, Citizens Telecommunications Company of Montana, Citizens Telecommunications Company of California, Citizens Telecommunications Company of Nebraska, List of United States telephone companies, "Form 8-K Departure of Directors or Principal Officers; Election of Directors; Appointment of Principal Officers", "Frontier Communications Corporation 2020 Annual Report (Form 10-K)", "Citizens Utilities acquires telephone properties in California", "Citizens Utilities acquires Alltel properties in West Virginia and Oregon", "Citizens Utilities Acquires Alltel's Nevada Properties", "Citizens Utilities in $1.65 billion deal with US West", "Atmos Picks Up Citizens' Louisiana Distribution Assets", "American Water Works Company Completes Acquisition of Citizens Utilities Water and Wastewater Assets", "Kinder Morgan to buy Citizens' Colorado gas division", "Az. Mentioning an "Office of the President" will ensure that your claim is handled properly and it becomes a priority. reduce your bill from Frontier Communications. [last] (ex. All Frontier FiOS subscribers are charged a fee of $10 for renting a router, even if they have installed their own router, or bought one outright from Verizon prior to the acquisition of their market's operations by Frontier. The company previously served primarily rural areas and smaller communities, but now also serves several large metropolitan markets. Multi-Device Security covers up to 10 devices. when asked why it was cut off they said my old number was still active, and the new number was discontinued in june. Elizabeth Simon VICE PRESIDENT OF OPERATIONS, NORTHERN OREGON. The operations and assets are in Washington, Oregon, Idaho . The following divisions were sold: Citizens Communications acquired the Frontier name and local exchange properties from Bermuda-based Global Crossing in 2001. [21], Citizens Communications stockholders approved changing the corporate name to Frontier Communications Corporation at the annual meeting on May 15, 2008. It serves over 120 destinations in the United States, Mexico, Central America, and the Caribbean. Frontier Communications corporate office is located in 401 Merritt 7, Norwalk, Connecticut, 06851, United States and has 15,926 employees. i told them the old number should have been discontinued in june. Mr. Jeffery brings nearly 30 years of operational expertise and leadership in the telecommunications industry. Frontier is making progress on securing the remaining regulatory approvals and, once the regulatory process is concluded, the Company expects to promptly complete the transactions contemplated under its previously confirmed Plan of Reorganization and emerge from Chapter 11 in early 2021. Other applicable charges and
In November that year, Citizens acquired 38,000 lines. Most recently, he served as CEO of Vodafone UK, a leading wireless and wireline operator, overseeing one of Vodafone Group Plcs largest businesses through a successful four-year customer-centric turnaround and transformation. If the regular customer service communications are not satisfactory, you can file an Office of the President form with the link below. Called to reschedule, scheduled an additional four days out. Meet the Executive Team at Frontier Management helping run our 120 senior assisted living communities across the United States. Frontier is the title sponsor of the 2017 American Athletic Conference's Men's and Women's basketball championships. 41. installation and repair voice and data cables/installation and repair of voice and data jacks /program the phone systems and install them-install audio and video cables.installation of telephone jacks and computer wiring and read more. The team responds to critical customer issues and inquiries from Frontier's Executive Team, social media, government agencies, complaint forums, Public Relations, Legal, and Investor . You can save your resume and apply to jobs in minutes on LinkedIn, Vice President, Aperio Product Manager - Salesforce, Buenos Aires, Buenos Aires Province, Argentina, SAP Architect & Team Lead - Payroll & HCM (ECC6), TechnologyOne / TechOne Business Systems Consultants - NEW & REMOTE, English Speaker Data Collector in Philippines, General Santos, Soccsksargen, Philippines, Solution Architect - Microsoft Technologies, Engenheiro(a) de Software Snior .Net (Basilia/Risco de Mercado), Senior Universal Banker ($1000 sign on bonus), Pasig, National Capital Region, Philippines, Architect Electronics EUV Source Infrastructure, See who Frontier Communications has hired for this role, This role is a senior leadership role with C-Suite visibility and accountability for the executive leaderships team goals of delivering an amazing experience for Frontier customers, Leading with customer stories, armed with facts and data, you will drive real change to reduce our customers effort at every step of their journey, Build a highly functioning and performing Escalations team focusing on superior handling of customer issues across a 24x7 response team. Customer Service Email. and back again. The number is 866-511-1523. Required fields are marked *. Today 2/5/2021 at about 7 am while traveling on I84 eastbound through Southington and Farmington CT A Frontier Communications pick-up truck was operating recklessly and endangering all drivers. Click the link in the email we sent to to verify your email address and activate your job alert. See All 279 interviews. We currently do not offer TV services at this time. Frontier Communications has 13 board members and advisors, including Prat Vemana. I told the last representative that I'm sure they will go the way of all other has been's like MCI. That you could make it resolved in a few days is wonderful. unfortunately, they wont be able to hook us up till next thurs. Call the Main Line for the Frontier Communications Executive Offices at (203) 614-5600. Price reflects ACP subsidy off current retail price, which is subject to change. with frontier and just keep them for the phone. Joele Frank Wilkinson Brimmer Katcher 855-915-4111. or. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Throughout the challenges over the last year, our Frontier colleagues have continued to support one another and our customers, and through their commitment, we have made substantial progress strengthening Frontiers financial and operational position. Other restrictions,
By providing your email address below, you are providing consent to Frontier Communications Corporation to send you the requested Investor Email Alert updates. [3] Unlimited Digital Voice requires Internet service to function. -Victoria, @WholioPKMN Are you using Wi-Fi, or are you hard-wired to the router? is limited to one per household but may be transferred to another provider at any time. If you want to contact Frontier to start a legal process, there are two ways: How Do I Contact Frontier Communications? Reviews 1. Can you send a direct, Seize the day and not your device! PJL. Tomorrow is the Global Day of Unplugging, and we hope you take the opportunity t, @chunlisays I'm happy to help lower your bill, just send us a direct message. Call this official phone number for help with Frontier internet, phone, or TV service. I have all but begged to have a tech come and reconnect my service, ( I am paying for but not getting) It is too bad this company could care less about its customers. Alexander Soule / Hearst Connecticut Media As Frontier Communications emerged from Chapter 11 bankruptcy on Friday, officials with the Norwalk-based telecommunication company made it clear they. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the regular customer service communications are not satisfactory, you can file an Office of the President form with the link below. Referrals increase your chances of interviewing at Frontier Communications by 2x. Based on our data team's research, Nicholas Simon Jeffery is the Frontier Communications's CEO. Federal rules require that phone companies let you take your number with you when you switch providers. Wi-Fi, actual & average speeds vary. they said nothing. Get notified about new Director of Customer Service jobs in Dallas, TX. This report provides a snapshot of the U.S. Executive Branch priorities via daily schedules and the prior day’s press releases. Mentioning an "Office of the President" will ensure that your claim is handled properly and it becomes a priority. Bernie has demonstrated his world-class skills as a CEO operator, managing large-scale complexity with a relentless focus on driving performance and emphasizing accountability. Also, a shout out to u/Veneroso for giving me this golden piece of info. Learn how to sue Frontier in small claims court. Fee does
Frontier Communications has no obligation to update or revise these forward-looking statements and does not undertake to do so. Start here, with their executives. Chat now to get help with all things Frontier. . Copyright Coporate Office Headquarters -2023. For new residential Internet customers only. Robin Gross, 69, and her husband, James Brown, 68, a pair of Frontier customers, found this . This will put you in contact with ESCALATED EXECUTIVE CUSTOMER SUPPORT, who are much better trained and will resolve your issues much faster. and i was like a million in que. Salary Range: $117,975 -. no ans. [34] On April 14, 2020, Frontier Communications filed for Chapter 11 bankruptcy. Thirty-year-old Richard Rosenthal was named president of the company in 1946, the youngest company president in the industry at that time. . We will receive and process these communications before forwarding them to the addressee(s). You must click the activation link in order to complete your subscription. with another companyblue ridge. 2023 Frontier Communications Parent, Inc, All rights reserved. DSLReports Home : Broadband ISP Reviews News Tools and Forums Frontier Communications Board Members Name & Title Bio Nicholas Simon Jeffery President, Chief Executive Officer John G. Stratton Executive Chairman L Lisa V. Chang Board Member M Margaret Mary Smyth Board Member P Pamela L. Coe Board Member K Kevin L. Beebe Board Member M Mary Ann Turcke Board Member P Pratabkumar Vemana Board Member S Usually writes back @ 10:15am. -Victoria, @rubicksqoob I will be glad to look into this for you. I immediately signed up knowing it would be better even if it was more expensive. Lines in North Dakota were split. People need to know someone is out there to help! There can be a quicker response time, and the agents are specially trained to be helpful and expedite your issue. for our new number ! . Frontier Airlines Key Executives Name & Title Bio Barry Biffle CEO / President Barry Biffle serves as the CEO / President of Frontier Airlines. Do you have a problem with Frontier Communications and while youve tried to contact Frontier, you still arent getting anywhere? Nick Jeffery will be appointed President and Chief Executive Officer of Frontier Communications, effective March 1, 2021, succeeding Bernie Han. The Governor's Office of Economic Development (GOED) and Frontier Communications Corporation (NASDAQ: FTR) announced today that a customer service center focused on the company's Frontier Secure suite of products and services will come to Utah County in 2014. Well it's because long term ,older, customers are paying for frontier to generate new customers that are usually much younger. The acquisition now serves customers across Washington state, Oregon, Idaho and Montana. Please do not post any personal information relating to yourself, or employees of Frontier Communications as these comments will not be approved. Like I said this went on for one year without resolve. Vice President, Corporate Communications and External Affairs In December 1993, it acquired 190,000 lines in four states, Idaho, Tennessee, West Virginia and Utah. None of the information on this page has been provided or approved by Frontier Communications. Ready to make Frontier Communications listen to you? For more information, please see our Citizens, in 1994, announced that it would acquire 117,000 telephone lines and cable franchises in eight states from Alltel for $292 million. To initiate arbitration, the first step is to contact Frontier at their legal address with a legal notice. Frontier Communications Oct 2014 - Nov 20228 years 2 months Tampa/St. I hope to participate and do more for my community, and hopefully for Ireland in the coming years as my career and experience progresses. jacob.noyes@ftr.com, Frontier Communications Announces CEO Transition, Internet Explorer presents a security risk. Restrictions apply. . The complaint alleges that Frontier violated the FTC Act and various state laws by misrepresenting the speeds of Internet service it would provide consumers and engaged in unfair billing practices for charging consumers for a more expensive level of Internet service than it actually provided. ACP subsidy is not transferable to another person and
I called them, and they said if you disconnect at any point of the month, they still bill you for the entire month. [4] The Federal Affordable Connectivity Program (ACP) is a government assistance program that provides eligible households with a monthly subsidy for their internet service of up to $30 (or up to $75 for tribal lands). Global Crossing acquired the local exchange properties in 1999 when it purchased Frontier Corporation, originally Rochester Telephone Corporation. Last Update 2/15/2023 ; Finally I founded and currently run an online current affairs platform called 'Frontier |Current Affairs' My dedication to both my school and my community is widely recognised and has been rewarded on countless occasions. At its peak, Frontier Southwest served Arkansas, Oklahoma, Texas, and New Mexico. Thirty-year-old Richard Rosenthal was named president of the company in 1946, the youngest company president in the industry at that time. be subject to Frontiers undiscounted rates, terms and conditions. Frontier owns a unique set of assets and maintains a competitive market position. NORWALK, Conn.-- ( BUSINESS WIRE )--Frontier Communications Corporation (OTC: FTRCQ) ("Frontier") announced today that it intends to appoint Nick Jeffery as the Company's next President and. Drummond McGinn founded Frontier Communications. Take your complaint beyond customer service and get a real resolution. Daniel started at Frontier Airlines. Then today I get a bill in the mail from Frontier and they charged me another $10 for disconnect fee! In connection with Frontiers Restructuring Support Agreement, a search committee was formed consisting of four individuals, including two individuals designated by the Companys noteholders and two current Frontier Board members, to evaluate the Companys leadership needs including a potential CEO succession process. Nick Jeffery to be Appointed President and Chief Executive Officer, Effective March 1, 2021, Succeeding Bernie Han. "We're thrilled to become the first and only major ISP to deliver network-wide 2 Gig internet service, as we unleash the power of our fiber network," said Nick Jeffery, President and CEO of . Frontier sold the assets to WaveDivision Capital in partnership with Searchlight Capital Partners for $1.35 billion. Best of the Best. determine your eligibility, then visit https://frontier.com/discount-programs/affordable-connectivity-program or call 1.844.342.7501 to enroll with Frontier and review our program terms and FAQs. United States, Connecticut, Norwalk. [27], On February 5, 2015, Frontier announced that it would acquire Verizon's wireline assets in California, Florida and Texas for $10.5 billion. Performance details: frontier.com/internetdisclosures. [33], In February 2018, Frontier started with an 8 percent year-over-year decline in revenue, outpacing attempts to cut costs. they are clueless. Recruiting a world-class team to lead the Company forward under its new owners post emergence. -Victoria, @WholioPKMN Can you please send us a direct message, so we can go over some further troubleshooting and information? and get a new phone number. [30], On May 29, 2019, Frontier announced that it had agreed to sell its operations in Idaho, Montana, Oregon, and Washington to WaveDivision Capital (led by former Wave Broadband CEO Steve Weed) and Searchlight Capital Partners for $1.352 billion. 1-203-614-5600. Frontier Communications Parent Inc. has hired a new executive to take charge of its finances just weeks after the telecommunications company emerged from bankruptcy. Frontier Communications ' Northwest operations and assets are now Ziply Fiber. No wonder when you mention Frontier people snicker and roll their eyes. 2019-Dec-20 3:20 pm. Daniel Shurz Senior Vice President, Commercial Daniel Shurz serves as the Senior Vice President, Commercial of Frontier Airlines. Citizens acquired Ogden Telephone in 1997. There is an outage affecti, @rubicksqoob I received. We strive to respond as quickly as possible. 2023 FairShake. This is an overview of the Frontier Tampa campus or office location. President & Chief Executive Officer at Frontier Communications Mr. Jeffery has nearly 30 years of expertise and leadership in the telecommunications industry. Forward-looking statements address Frontier Communications expected future business, financial performance, and financial condition, and contain words such as "expect," "anticipate," "intend," "plan," "believe," "seek," "see," "may," "will," "would," or "target." Frontier Communications Parent, Inc. - Governance - Corporate Governance Corporate Governance Governance Overview Our Board of Directors believes that the purpose of corporate governance is to ensure we maximize stockholder value in a manner consistent with legal requirements and the highest standards of integrity. If the ACP ends, if you de-enroll from the ACP or if you transfer your ACP benefit to another provider but continue to receive service from Frontier, you will
For Frontier Communications, particular uncertainties that could cause actual results to be materially different than those expressed in such forward-looking statements include: our ability to continue as a going concern; our ability to successfully consummate the restructuring of our existing debt, existing equity interests, and certain other obligations (the Restructuring), and emerge from the Chapter 11 Cases in Bankruptcy Court, including by satisfying both the conditions in the Plan and the conditions and milestones in the restructuring support agreement; our ability to improve our liquidity and long-term capital structure and to address our debt service obligations through the Restructuring and the potential adverse effects of the Chapter 11 Cases on our liquidity and results of operations; our ability to maintain relationships with suppliers, customers, employees and other third parties as a result of the Restructuring and the Chapter 11 Cases; the effects of the Restructuring and the Chapter 11 Cases on us and the interests of various constituents; risks and uncertainties associated with the Restructuring, including our ability to satisfy the conditions precedent for effectiveness of and successfully consummate the Restructuring in accordance with the Plan under the Chapter 11 Cases; our ability to comply with the restrictions imposed by covenants in our debtor-in-possession financing and expected to be imposed by our exit financing; the length of time that we will operate under Chapter 11 protection and the continued availability of operating capital during the pendency of the Chapter 11 Cases; risks associated with third party motions in the Chapter 11 Cases, which may interfere with the Companys ability to consummate the Restructuring; increased administrative and legal costs related to the Chapter 11 process; declines in revenue from our voice services, switched and nonswitched access and video and data services that we cannot stabilize or offset with increases in revenue from other products and services; declines in Adjusted EBITDA relative to historical levels that we are unable to offset through potential EBITDA enhancements; our ability to successfully implement strategic initiatives, including opportunities to enhance revenue and realize productivity improvements; our ability to effectively manage our operations, operating expenses, capital expenditures, debt service requirement and cash paid for income taxes and liquidity; competition from cable, wireless and wireline carriers, satellite, and over the top companies, and the risk that we will not respond on a timely or profitable basis; our ability to successfully adjust to changes in the communications industry, including the effects of technological changes and competition on our capital expenditures, products and service offerings; risks related to disruption in our networks, infrastructure and information technology that result in customer loss and/or incurrence of additional expenses; the impact of potential information technology or data security breaches or other cyber-attacks or other disruptions; our ability to retain or attract new customers and to maintain relationships with customers, employees or suppliers; our ability to secure, continue to use or renew intellectual property and other licenses used in our business; changes to our board of directors and management team upon our emergence from bankruptcy or in anticipation of emergence, and our ability to hire or retain key personnel; our ability to dispose of certain assets or asset groups on terms that are attractive to us, or at all; the effects of changes in the availability of federal and state universal service funding or other subsidies to us and our competitors and our ability to obtain future federal and state universal service funding and other subsidies; our ability to meet our Connect America Fund (CAF) Phase II obligations and the risk of penalties or obligations to return certain CAF Phase II funds; our ability to defend against litigation and potentially unfavorable results from current pending and future litigation; our ability to comply with applicable federal and state consumer protection requirements; the effects of state regulatory requirements that could limit our ability to transfer cash among our subsidiaries or dividend funds up to the parent company; the effects of governmental legislation and regulation on our business, including costs, disruptions, possible limitations on operating flexibility and changes to the competitive landscape resulting from such legislation or regulation; the impact of regulatory, investigative and legal proceedings and legal compliance risks; government infrastructure projects (such as highway construction) that impact our capital expenditures; continued reductions in switched access revenues as a result of regulation, competition or technology substitutions; our ability to effectively manage service quality in the states in which we operate and meet mandated service quality metrics; the effects of changes in income tax rates, tax laws, regulations or rulings, or federal or state tax assessments, including the risk that such changes may benefit our competitors more than us, as well as potential future decreases in the value of our deferred tax assets; the effects of changes in accounting policies or practices, including potential future impairment charges with respect to our intangible assets or additional losses on assets held for sale; the effects of increased medical expenses and pension and postemployment expenses; our ability to successfully renegotiate union contracts; changes in pension plan assumptions, interest rates, discount rates, regulatory rules and/or the value of our pension plan assets, which could require us to make increased contributions to the pension plan in 2020 and beyond; adverse changes in economic, political and market conditions in the areas that we serve, the U.S. and globally, including but not limited to, changes resulting from epidemics, pandemics and outbreaks of contagious diseases, including the COVID-19 pandemic, or other adverse public health developments; and potential adverse impacts of the COVID-19 pandemic on our business and operations, including potential disruptions to the work of our employees arising from health and safety measures such as social distancing and working remotely, our ability to effectively manage increased demand on our network, our ability to maintain relationships with our current or prospective customers and vendors as well as their abilities to perform under current or proposed arrangements with us, and stress on our supply chain.
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